This Alice in Wonderland-themed casino website, powered by the EveryMatrix software platform, will send you down the rabbit hole. Despite the headline image’s rather unsettling depiction of a dark and gloomy carnival and a suspicious-looking white rabbit, the casino does provide some enjoyable amusement with a huge selection of slot machines from a variety of software providers. In reality, players may enjoy hundreds of various gambling games from intriguing game developers like as Microgaming, NetEnt, BetSoft, and many more. And to encourage new players check out these games, the casino gives a 100% welcome bonus up to €500 and 10 free spins on their first deposit.
In terms of amusement, everything seems to be in order, but what about the critical concerns of customer service, banking, and reputation? A variety of currency alternatives make it simple for players from all over the globe to make deposits and withdrawals at the casino. In addition, the website is accessible in other languages, including English, Swedish, Polish, Spanish, and German. However, this relatively new casino seems to have had some growing pains, leaving a few patrons dissatisfied.
This online casino brand is owned by EveryMatrix, which places it with other well-known casinos from the same business, such as Buck and Butler Casino, Jackpot Palace Casino, and KingPlayer Casino. Wonderland Casino was introduced in 2015, making it a relatively new brand in the business. However, it seems that the reputation of EveryMatrix precedes it, as a large number of players have tested it since its debut. What is the general consensus?
Unhappily for Wonderland, a considerable number of players have complained about technical problems with games, lost deposits, and poor customer support. The casino has been eager to reach out to dissatisfied players and apologize for any faults or hiccups that have occurred. Nonetheless, having so many difficulties within the first year of service is not exactly a promising sign of things to come.
However, the casino is fully licensed by the Malta Gaming Authority, which means that the service adheres to the jurisdiction’s gaming rules and regulations. The website also claims that the games’ fairness has been verified by eCOGRA, although no certificate is supplied to support this.
Difficult to Communicate
The inability of unsatisfied guests of Wonderland Casino to interact successfully with the casino directly is a significant source of their unhappiness. This is due to the fact that the website’s live chat gateway is only available between 10 a.m. and 6 p.m. Central European Time (CET), which is a somewhat narrow window of opportunity given that this is during typical business hours for European-based bettors.
If players need to contact the casino outside of the live chat’s operating hours, they may do so by email. However, answers may take up to 24 hours with this option.
Huge Range of Slots
Wonderland Casino encourages prospective gamblers to follow the white rabbit in homage to Lewis Carroll’s Alice’s Adventures in Wonderland. Even though the white rabbit at this casino has a little unsettling appearance, players will discover a slot machine paradise if they descend the rabbit hole. There are over 600 games featured in the casino’s lobby, showcasing a variety of fascinating spinning themes from leading software providers like as Microgaming, NetEnt, Betsoft, and 1X2 Gaming. Therefore, gamers will be able to experience a variety of famous slot machines with high-quality visuals and engaging storylines, such as The True Sheriff, Tomb Raider, and Thor: Storm Lord. Even 1X2 gaming has three-reel games, such as Santa 3×3, Fruity 3×3, and Jackpot 3×3. Microgaming and Betsoft provide a variety of progressive jackpot games, including Mega Moolah and Slots Angels.
In addition to all of these well-known slot machines, there are additional slot machines that spinning aficionados may have never seen before. For instance, World Match software provides 5-reel slot games such as NYC Real Estate, Burlesque, and Gentleman Thief, while the Odobo software platform provides games such as KGB Bears, Light Racers, and Monster Mash.
A Different Sort of Repair
If you can’t decide between the hundreds of slot machines available at Wonderland Casino, you may discover something in the “Table Games” lobby. This part of the website has a variety of card games, ranging from Pontoon to 21 Burn Blackjack, as well as roulette wheels and video pokers. The “Other Games” section also offers backgammon, yatzy (yahtzee), and darts.